"Jen is simply amazing!"
Jen is simply amazing! She is very knowledgeable about the market, schools and has connections to all the important players in the closing process. She is patient, fun to work with and very responsive. Being a first a time home-buyer, it was critical that we had someone who could walk us through the process step by step. She helped us find our dream house in less than 3 months. In short, we would refer our closest friends and family to Jen for her services.
- ELÇIN U.
"I will absolutely turn to Jen again the next time we look to buy or sell."
Jen is an excellent realtor and person, with a thorough knowledge of the East Bay real estate market. She helped us in our search for an unusual investment property that fit a very specific set of needs. She was always available to discuss, strategize, and listen as we figured out how to best meet our criteria. Amidst all the noise and overwhelming speed of this market, we couldn’t have asked for a more calm and professional advocate. I will absolutely turn to Jen again the next time we look to buy or sell.
- RACHEL R.
"I cannot recommend Jen enough!"
My husband and I worked with Jen to sell our house and we absolutely loved the experience of going through the (at times super stressful!) process with her. Jen helped us navigate all the in’s and out’s of selling our home in the crazy Bay Area market and walked us through exactly what we needed to do (and didn’t need to do) to get it ready for the showing and selling process. In addition to being super down to earth and always having a good sense of humor, Jen completely understood the ongoing pressures and needs of our everyday lives (I worked from home and we have toddler twins) and always took that into consideration. I cannot recommend Jen enough!
- TIFFANY H.
"We had a wonderful time working with Jen!"
We had a wonderful time working with Jen! She was very knowledgeable about the East Bay market, able to give us a quick rundown of any property we showed interest in and willing to do some research whenever she felt it would benefit us. She was patient with our questions, responding to our messages quickly and clearly, and helped us become more informed as first-time buyers. She explained thoroughly and clearly what we needed to pay extra attention to, and was always mindful of our scheduling needs. We felt like we could take the process at whatever pace was appropriate for us. When it came time to make offers, Jen was a strong negotiator and helped us represent ourselves in the best way possible. We felt like although she had a busy schedule herself, she always made time for us and was very responsive to any concerns that we had. When there was a mistake with the disclosures by the selling agent, she worked quickly and efficiently to fix the error. Jen made sure we were comfortable at every step of the process. Beyond her skills as a knowledgeable and clear communicator, she was always very kind and genuine with us, and her focus was always on making sure we were informed and never overwhelmed. It is very easy for us to wholeheartedly recommend Jen for every step of the process.
- JEFFMIN L.
"We would definitely recommend Jen as a real estate agent"
Jen was our agent for our first home purchase under an extremely tight timeline and she helped us get the first house we bid on, in a multiple offer situation all in under two months! We were very new to the entire process of buying a house, and even a bit intimidated because of the competitive real estate market in the Bay Area. Jen listened to us and immediately understood the kind of house and neighborhood we wanted to live in as well as the challenges we faced because we needed to move into a house before our landlord sold the condo we had been renting. She patiently explained to us the particulars of purchasing a house in Oakland, where we were concentrating our search, and was always transparent about the process from getting pre-inspections to the bidding and closing process. We would definitely recommend Jen as a real estate agent for those looking to buy in Berkeley or Oakland, especially for first time home buyers.
- ROSS T.
"We highly recommend her to anyone interested in selling or purchasing property in the Bay Area!"
We were delighted with our home purchase experience with Jen Wolan as our guide. Our process was a little more difficult since we are living in New York and had a short time frame in which to complete our inspections, paperwork, etc. Jen got us an excellent pre-offer home inspector and walked through the inspection with us. She quickly answered all of our questions and concerns and received responses from the homeowners about some of those concerns. She arranged for the sewer lateral inspection and the work that needed to be done to bring the sewer lateral up to code. Signing all the paperwork at her office went smoothly and we became the proud owners of our new home on the west coast! Jen followed through after closing with a few more questions we had for the homeowners. Jen was extremely helpful, knowledgeable, professional, personable and a pleasure to work with. We highly recommend her to anyone interested in selling or purchasing property in the Bay Area!
- JANET F.
"Exceptional realtor. Deserves a 6th star."
Exceptional realtor. Deserves a 6th star. I’m a first-time homeowner and Jen came highly recommended via a friend of mine after I clumsily tried to get in the highly competitive and frustrating process of buying a house in the Bay Area on my own using Redfin. My advice for first-time home buyers -- this is your biggest purchase yet, it’s really complex; an app paired with a team of amateur agents won’t do. You need an expert who will dedicate time and attention to you. Jen took the time to guide and educate me throughout the process over months. She is highly experienced and leverages a deep knowledge base of home sales in the East Bay over years. She was patient and took me through all the steps necessary to bid on 3 houses, then through the closing process. She was very responsive throughout all steps of the process and supportive with my choices (I did give up for a few months). When we finally closed, she remained available and responsive after the closing when I was seeking advice on a number of topics. Jen took long calls late in the evening to walk me through disclosure documents and offer letters. By the time of the third bid, I was comfortable reviewing documents on my own given the great advice I had received (I would still confirm my conclusions with Jen). She’s proactive and anticipated all possibilities along the way. Jen is also very well networked. Our third and winning bid was in a private sale in which a friend of hers was the listing agent. This opportunity would have never been available to us leveraging Redfin and Zillow and going to open houses. I highly recommend Jen if you’re looking for a house in the East Bay.
- DANIEL V.B.